|
Triveni Digital's New StreamScope™ EM-40 Enables Real-Time
Enterprisewide Service Quality Assurance
February 28, 2008
Source: Triveni Digital
Triveni Digital,
a subsidiary of LG Electronics (LGE), today announced the
release of the StreamScope™ Enterprise Monitor (EM-40),
an enterprisewide service quality assurance solution that
enables proactive, real-time, service-based response in maintaining
the integrity of transport streams. Targeted to the needs
of broadcasters, cable operators, service providers, and IPTV
networks, the EM-40 oversees a fleet of StreamScope units
that continuously detect, localize, analyze, and isolate faults
using a predefined set of rules. By giving users full remote
analysis capabilities for any monitored stream, the EM-40
significantly reduces customer downtime and complaint-response
costs.
"The speed with which providers of video services can
identify and solve problems within their transport streams
has a direct impact on the quality of service they provide
to customers," said Ralph Bachofen, director, product
management and marketing at Triveni Digital. "We developed
the new StreamScope Enterprise Monitor to enable efficient
service monitoring, analysis, and troubleshooting across a
provider's network, which in turn allows the operator to take
a proactive approach in maintaining maximum uptime and meeting
the expectations of viewers."
The EM-40 monitors StreamScope RM-40 and MT-40 units in real
time and automatically generates alarms when a transport stream
falls outside an operator-specified configuration. Both the
RM-40 and MT-40 record and measure DTV transport streams in
order to ensure their integrity, reliability, and compliance
with standards (ATSC, ATSC A/78, SCTE), providing alarms that
enable rapid response and troubleshooting. The RM-40 is an
unattended remote monitoring system that offers continual,
low-cost monitoring of DTV transport streams. The MT-40 monitor
is a comprehensive, user-friendly instrument for analyzing
and verifying DTV transport streams.
Trend analysis tools integrated into the EM-40 allow engineering
staff to review and analyze past or recurring issues and thus
help prevent future errors in the stream. The system provides
a consolidated view of the service health of all StreamScope
RM-40 and MT-40 systems across a network, giving broadcasters
a meaningful display of actual system flow. By applying meaning
to stream health information, the EM-40 enables cross-layer
correlation and subsequent problem localization.
Triveni Digital's EM-40 in-depth and highly automated monitoring
processes ensure network and stream integrity, allowing users
to set a high standard for video quality and consistency.
With improved viewer satisfaction, EM-40 users can expect
to benefit from lower customer service costs, lower churn,
and higher revenues.
Submit a Company
Submit News
Submit a Job
Submit an Event
|
